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Water companies have damaged trust, regulator Ofwat says

Image copyright Scott Barbour/Getty Images High levels of payments to bosses and investors by water companies have damaged customer trust, the regulator Ofwat has said. It has published plans which aim to strengthen companies’ incentives…

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Regulator crackdown on hotel booking sites

Image copyright Getty Images Hotel booking sites must review the way they rank and display rooms, the UK’s competition watchdog has said. Some sites may be making misleading claims about discounts the Competition and Markets…


Rural residents hang up on mobile banking, regulator finds

Image copyright Getty Images Consumers in rural areas of the UK are far less likely to use their smartphones for banking than their urban counterparts, a survey says. The findings, from the UK’s financial regulator,…


‘Bill shock’ warning on 118 calls prompts regulator to act

Image copyright 118 118 Image caption 118 118 has spent tens of millions on television advertising The telecoms regulator Ofcom has announced it wants to cap the price of 118 directory enquiry calls at £3.10…


Times distorted Muslim foster case, regulator finds

Image copyright Getty Images The press regulator has ruled the Times “distorted” its coverage of a five-year-old Christian girl who was placed with Muslim foster carers. The newspaper ran three front-page stories in August 2017…


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